Privacy Policy
Last updated: January 2025
1. Introduction
Korys Health ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic health record (EHR) platform and related services.
2. Information We Collect
We collect several types of information:
Personal Information
Name, email address, phone number, postal address, and other contact details you provide when registering or using our services.
Protected Health Information (PHI)
Medical records, treatment history, prescriptions, lab results, and other health-related information entered into our platform.
Usage Information
Information about how you interact with our platform, including access times, pages viewed, and features used.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our EHR platform and services
- Facilitate healthcare delivery and coordination between providers
- Process billing and insurance claims
- Communicate with you about your account and services
- Comply with legal obligations and healthcare regulations
- Detect, prevent, and address technical issues and security threats
4. HIPAA Compliance
Korys Health is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate administrative, physical, and technical safeguards to protect your PHI. We will not use or disclose your PHI without your authorization, except as permitted or required by law.
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With healthcare providers involved in your care, as authorized by you
- With business associates who perform services on our behalf, under strict confidentiality agreements
- When required by law, such as in response to a court order or subpoena
- To prevent serious threats to health or safety
- For public health activities and healthcare operations
6. Data Security
We implement industry-standard security measures including encryption, secure data centers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and obtain a copy of your health information
- Request corrections to your health information
- Request restrictions on certain uses and disclosures
- Receive confidential communications
- Receive an accounting of disclosures of your health information
- File a complaint if you believe your privacy rights have been violated
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Health records are typically retained for a minimum of 7 years or as required by applicable state and federal laws.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without proper authorization, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer at:
Email: privacy@korys.com.br
Phone: (555) 123-4567